We send your orders in Ukraine and abroad as quickly as possible. Learn more about cost, timing, and other important shipping nuances in your city.
Ways of delivery across Ukraine:
1. At the "New Mail" office. The fastest and cheapest option. When you send your order, you will receive an SMS with the number of the shipping bill, which will allow you to track the parcel traffic on the carrier's website. You will also receive an SMS when you arrive at your office.
Important: the delivered product will wait for you in the office for 5 days, and upon expiration of this term, it will automatically return to us. Please do not forget to pick up your parcel on time!
Delivery times in Ukraine
If the product you have selected is available, we will ship it within 24-48 hours. In the end, you will receive a parcel 1-2 days after the shipment. Please note that it may take more time for delivery to the district centers and courier at the address. More precise terms can be found on the website of the transport company "Nova Poshta".
Important: if you order an item that is individually manufactured for you, then the sewing and shipping time can increase to 2-14 business days depending on the brand and product type.
Delivery cost in Ukraine
Delivery price depends on the size and weight of the parcel, as well as other conditions. Approximately - from 45 UAH (free of charge when ordering from UAH 1500).
Important: when choosing a cash payment upon receipt, the company "Novaya Poshta" charges from the recipients a commission of 2% of the amount of the order + 20 UAH (in case of courier delivery + additional 20-40 UAH). If you want to reduce the shipping cost - pay for prepayments.
When placing an order, indicate the number of the New Post office, from which it will be more convenient for you to pick up the parcel.
All departures are accompanied by a track number that allows you to track the parcel online on the New Mail site
Our online store delivers orders around the world. We offer you the following options for international delivery:
- Ukrposhta (delivery terms 10-21 days);
- "UPS" (delivery terms 3-7 days).
The cost of international delivery depends on the weight of the parcel and the recipient country. The estimated price per 1 kg of gross weight is $ 15.
Important: In the case of international delivery, there is no return option, so please carefully select the model and the size of the product or contact the consultant for help. You can also specify your options (breast size, waist and hips) in the comments on the order and we will find the perfect size for you.
In order to send an international order, you need to choose the delivery method, country and city, address, telephone number, payee name and pay 100% of the cost of the goods and delivery.
Important: We ship orders within 24-48 hours. But if you order a thing that is individually manufactured for you, then the delivery period increases to 2-14 working days depending on the brand and the type of product.